Workshop Cancellation Policy

* Follow The UX Leader workshops may be cancelled or postponed due to circumstances beyond our control (e.g. presenter illness) or should the minimum number of participants not be reached.

* For those traveling from outside the city, we recommend booking refundable travel tickets and accommodation. Follow The UX Leader cannot accept liability for non-refundable travel and accommodation in the case of cancellation or postponement.

* If a workshop is cancelled or postponed you will be advised and your fees will either be refunded or transferred to an alternative workshop.

Participant Withdrawals

* While you may send a substitution at any stage at no extra charge, we do ask that you notify of us of this within 48 hours of the workshop commencing.

* A 20% withdrawal fee will be charged if you withdraw between 15 and 5 working days before the start of the workshop.

* A 50% withdrawal fee will be charged if you withdraw between 5 working days and 48 hours before the start of the workshop.

* A 100% withdrawal fee will be charged if you withdraw less than 48 hours before the start of the workshop.